Your passion for footwear should be rewarded. Join now to get instantly rewarded and free shipping on all orders
Our Sole Rewards members enjoy exclusive access to rewards, offers and services. It's free to sign up and to begin with, all members receive free shipping and a welcome voucher.
From there the more you spend, the more you get rewarded! It's our way of saying thank you.
If you love footwear, you’re in the right place. To become a member of our Loyalty Programme, all you have to do is sign up. Once you’re a member, you’ll receive your exclusive rewards the following season. The more you spend, the more we reward you! Got any more questions? Visit our FAQ page
How It Works
Sole Rewards have four tiers of benefits. The more you spend over 12 months, the more you are rewarded. You can use your rewards online or in one of our Merchant 1948 stores. Each time you shop with us, make sure you are logged into your account. To find your tier & available rewards, log in to your account and find them under "Sole Rewards" or speak to one of our friendly team members. We'll keep you updated on all things Sole Rewards via email - so make sure you've entered it correctly! As well as your birthday, because who doesnt love birthday rewards? If you've got any questions, read our handy FAQ's here.
Birthday Vouchers
Early Sale Access
Discretionary Discounts
Sole Rewards Benefits
Benefits
Free Shipping
Tier Entry Voucher
Sign up to become a Sole Rewards member and get a $10 reward to spend with us. When you spend more and enter new tiers, each tier entry will welcome you with a new voucher!
Birthday Voucher
Let us know your birthday and we'll send you a gift! The higher your tier, the better the gift!
Discount Voucher
Get a % off one transaction based on your tier - excludes gift cards and care products.
Discretionary Discounts
Exclusive discounts run at random throughout the year. Keep an eye on your inbox!
Early Sale Access
Get access to our seasonal sales first. Keep an eye on your inbox!
Surprise + Delight
Expect the unexpected for our Ambassodor & VIP members. We'll contact you personally for your special reward!
1 x Free Care Product
Our VIP members get a free shoe care product of their choice.
2 x Service Discounts 50% off
Our VIP members get 50% off a shoe care service from our Merchant Workshop.
Member
Spend $0 - $199
$10 Voucher
Free Shipping
$10 Voucher
Level Up Voucher
Explination of loyalty benefit goes in here...
Insider
Spend $200 - $399
$30 Voucher
$20 Voucher
15% off Voucher
Free Shipping
$30 Voucher
Level Up Voucher
Explination of loyalty benefit goes in here...
$20 Voucher
Birthday Voucher
Details here
15% off Voucher
One transaction Discount
Details here
Discretionary Discounts
Details here
Early Sale Access
Details here
Ambassador
Spend $400 - $799
$50 Voucher
$25 Voucher
25% off Voucher
Free Shipping
$50 Voucher
Level Up Voucher
Explination of loyalty benefit goes in here...
$25 Voucher
Birthday Voucher
Details here
25% off Voucher
One transaction Discount
Details here
Discretionary Discounts
Details here
Early Sale Access
Details here
Surprise + Delight
Details here
VIP
Spend $800+
$75 Voucher
$50 Voucher
30% off Voucher
Free Shipping
$75 Voucher
Level Up Voucher
Explination of loyalty benefit goes in here...
$50 Voucher
Birthday Voucher
Details here
30% off Voucher
One transaction Discount
Details here
Discretionary Discounts
Details here
Early Sale Access
Details here
Surprise + Delight
Details here
1 x Care Product
Details here
2 x Service Discounts 50%
Details here
Sole Rewards FAQ
Can anyone be a part of Merchant Sole Rewards?
Almost anyone in Australia or New Zealand can be a part of Merchant Sole Rewards. There are some exclusions including Overland Team Members, please visit our Terms & Conditions to find out more.
How do I become a member of Merchant's Sole Rewards?
It's free to sign up and all members recieve free shipping and a welcome voucher. From there the more you spend, the more you get rewarded! All you need to do is create an account with us. You can sign up in store, or online here or contact our Customer Care team here. Your email address needs to be included in your account information to receive Sole Rewards benefits.
I was a member of the old loyalty programme, do I need to join? Is my previous spend included?
Nope, you don't need to join - we've already signed you up! And your previous spend from the last 12 months was used to assign your new tier. When we launched the Sole Rewards programme, we reviewed the combined spend (both in-store and online) of all of our current loyalty members for the past 12 months and assigned them a tier that was the equivalent or higher than their previous tier. This automatically joins them to the Sole Rewards programme. If you were a member of our loyalty programme in 2021 and don't believe you have been assigned a new tier in Sole Rewards, please get in touch with our customer care team here.
